Fundamental Disconnect: Where's the value in that?

Jillian Penkin • January 17, 2025

If we've heard it once, we've heard it a million times...a happy team is a productive one.  Leaders are constantly seeking ways to maximize the talents and skills of their employees to stay ahead of the competition.

If you want to accomplish this but can't seem to retain talent...I might know one of your problems.


Fundamental Disconnect: Defining The Problem

Let's start by defining a few words:

Value

1:   the monetary worth of something

2:   a fair return or equivalent in goods, services, or money for something exchanged


*Values

Values are deeply-held beliefs and principles that individuals or groups consider important and desirable. Implies rating something or someone highly for their intrinsic worth.


Ethics

1: moral principles that govern a person's behavior or the conducting of an activity

2: the branch of knowledge that deals with moral principles


Ethics, when it comes to the workplace, generally means knowing the difference between knowing right and wrong and of course choosing to do the right thing (the company, stake holders, employees etc.)


Most companies with employees have a code of conduct that governs not only their ethics but will also tie to their company's values.


If you are in management and reading this, I know you are thinking, 'duh, Jillian, of course everyone already knows this!' Well, you'd be surprised...


Let's say you have shared your code of ethics and values with your entire team - and shared the WHY (transparency is important) then fabulous! Kudos, truly because you are ready for step two...


PROVE Your Values Align With Your Culture

Are you walking your talk?


  • You are hiring the right people
  • Paying them commensurate with the market/their personal skills and add-ons
  • Enabling good work/life balance
  • Future opportunities/growth potential
  • Offering professional development/training
  • Environment is not hostile/leaders identify issues in the workplace


If all of this is true, why are people so damn unhappy?!


I'll direct you back to 'value' and 'values' for a moment and just ask you to consider the difference.


Yes,  we want to be paid for our work. The value of our labor.

However, there is a massive disconnect in thinking humans are drones or worker bees just showing up for the pay check.  I don't care what the 'job' is be it barista, banker, or business systems analyst- no one wants to feel like THEY have been automated. Like their personal value no longer matters.


Your 'Corporate Value Statement' means little to nothing to your team when they don't feel it reflected in how they are treated.


So What's Next?

Not every employee is the same nor do they all want the same things. What you can do as a leader though is pause, and simply ask them.

If you feel your team disconnecting or if you have had good talent leave, now is the time to reflect and stand in the gap as the leader.


Ready to dive deeper?  Book a free minute consult with us. We're always happy to help you review what's going on and help guide you in the right direction!

click to read blog post: Intentional Collaboration: Understanding the need for Mentorship and ...
By Jillian Penkin July 28, 2025
Have you ever heard a word used so many times that it begins to lose its impact? I fear that is where many have landed with mentorship.
click to read blog post: retention resolution - Employees don't quit jobs, they quit problems
By Jillian Penkin July 16, 2025
Today, I want us to level set and have a shared understanding on what employee retention means because this has different meanings for different people.
Click to read blog post: Navigating Unconscious Bias: Am I Safe to Speak up Here?
By Jillian Penkin May 21, 2025
Having the confidence to speak up at work is an important part of employee satisfaction. I recently gave a seminar on The Double Bind. In particular, I covered how this impacts women in the workplace and her ability (or inability) to be taken seriously in leadership based on arbitrary societal expectations of how women “should” behave.
Click to read blog post: May is Mental Health Awareness Month: Stay Curious, Promote Safety
By Jillian Penkin May 6, 2025
In honor of Mental Health Awareness Month, it is key we remember safety is more than the physical bodies reporting for duty, safety is also about protecting our mental health and creating environments for all individuals to live, work and exist as their whole selves.
Click to read blog post: Why ‘Silence is Violence’ for your Business Amid DEI Rollbacks
By Jillian Penkin April 25, 2025
Three sentences. That was all it took for over 40,000 Marriott employees to feel seen and heard by their CEO, Anthony Capuano. Can it really be that simple?
Click to read blog post: Construction Safety Trends: Driving a Culture of Respect
By Jillian Penkin April 23, 2025
What do you think of when you hear “construction safety trends”?
Show More